1 hour ticket response
FastFlashWeb’s team of support engineers is devoted to giving quick answers to all your inquiries. We will review your technical support ticket the moment it has been received and will reply back with a solution to the problem within less than sixty minutes after the trouble ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Premium Support Service
Our help desk staff members have substantial experience in the shared hosting service business and are knowledgeable enough to offer a quick solution to your problem. If, however, the problem at hand is not within the competency of a technician, the customer support ticket will be sent to a programmer or sysadmin for further investigation.
An Intuitive Help Center
In the Web Control Panel you can find an intuitive Help section where you can get quick hints on how you can use our hosting services. You can get the answers to your queries in the F.A.Q. archive, see more suggestions in the web hosting account administration articles or check our step–by–step video tutorials.