Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Guarantee

  • Our customer assistance Department is on duty round–the–clock to take care of all of your support questions. Every ticket you send to us is going to be taken care of within up to 1 hour. If your case calls for assistance from one of our administrators, we will send the ticket to the person on shift and will notify you that the issue is being resolved.

  • Top quality support service
  • Expert Customer Help Service

  • We are working for you 24x7 to offer you useful information and tech support and to aid you with any problem that you may run into while administering your virtual server. We are able to aid you with all installed in advance apps, plus your Operating System, server administration panel (dependent upon the VPS type) and the Web Control Panel designed 100% by our company.

  • Intuitive help center
  • A Descriptive Help Zone

  • A descriptive and frequently updated knowledge base is included in our custom–built Web Control Panel. It provides quick tips about how to conduct all the regular web site control tasks. The Help zone presents thorough how to article tutorials and step–by–step video guides. You can reach the Help section by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.