A live chat is a real-time way of communication between a web hosting provider's support team and its clients. It is a very efficient way to get some information about the web hosting services or get some problem resolved as you are talking with a live representative. The benefits of using a live chat service rather than calling or opening a support ticket are the lower possibility of errors when you exchange info like usernames or domain names, the faster response time since the communication is live and the fact that you do not have to stay on the chat all the time - you are able to do something else while the representative investigates the issue involved. Furthermore, you can become a part of a live chat room from any kind of computer that is connected to the world wide web, avoiding the telephone charges that you'll need to pay if you are calling to a different country.

Live Chat Support in Shared Hosting

As a part of the support services that we provide for all our shared hosting service, we've live chat support which is available 24x7, even on holidays. You are able to get in touch with us regardless if you already have an account or not, considering that we can assist you with pretty much anything, ranging from giving you general info about our solutions if you are not a customer yet and you're thinking about ordering one of the packages, to assisting you with creating an email account in an email client. Part of the issues are more complicated and time-consuming, therefore you will need to take advantage of the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we supply with all our semi-dedicated servers, you'll be able to get the the right answers for any questions you have or have a lot of issues resolved quickly. Our chat service is available every single day, therefore you can speak to a representative even on weekends and holidays. In the event that you are unsure which package would be better for your websites or if our innovative cloud hosting platform covers some system requirements, you may join the live chat prior to purchasing anything. If you are a present customer, you'll be able to find more details about account settings, billing issues and a variety of common technical troubles you may experience, for instance if you are unable to install an email account in a client on your PC. Our live chat will save you plenty of time no matter where you are or when you get in touch with us.