Although the hosting service offered by the different companies is virtually identical, every provider has got a personalized platform with its own tweaks and ways to do given procedures. That’s the reason why, an exhaustive knowledge base will be astonishingly helpful both for people with little to no practical experience and for technically skillful individuals who will eventually discover how specific tasks are executed, but will lose valuable time in the meantime. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, saving users loads of time and efforts. The end result is happier clients, as they can swiftly find the info they are searching for, and substantially less work for the customer support staff members, because usually the vast majority of the enquiries and difficulties that customers have are already included in the knowledge base. If the articles themselves are competently written and encompass more things, you will be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans come with an exhaustive knowledge base where you can find info about all the obstacles that you could run into and their resolutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are accurate, but yet you’re unable to send emails, for instance. We have tried our absolute best to be as thorough as possible and to encompass all the available options in order to save you time and efforts and to present you with different solutions for each issue. The knowledge base contains informative articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whereas if you want to check the full archive of articles, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will permit you to access the extensive online support documentation that we’ve compiled for you. The articles offer generic information about our hosting services, educational tutorials about the separate functions that you can use, plus troubleshooting guidelines that can help you rectify common issues that you may face. The topics that we’ve covered include just about everything, from simple things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a specific section of the Control Panel will always be available on the right side of the page that you are on, whereas the whole article collection can be accessed through the all-inclusive Help section.