Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% service uptime for every single shared hosting account on our servers. We take advantage of an innovative cloud hosting platform where every part of the website hosting service is managed by an independent set of web servers, therefore if one server fails, the remaining ones within the cluster will take over right away. The cloud platform also lessens the overall load drastically, and so the website hosting service is a lot more stable compared to a service where everything runs on only one machine and your Internet sites are going to perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to ensure that your websites will remain online no matter what. Software and hardware firewalls guarantee the proper performance of the servers in case of DDoS attacks whereas in the case of any software trouble, we have administrators keeping track of the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions come with a 99.9% uptime warranty. In fact, you'll not detect any downtime or service disruptions at all because of the fact that we employ an innovative cloud platform and rather than running everything on just a single server like most providers do, we have separate clusters of web servers that control every single service - files, e-mails, CP, databases, etc. We've got a custom made load-balancing system, so our web hosting service is considerably more stable compared with what you would ordinarily find available. To make certain that nothing will disrupt the work of your sites, our server facilities have diesel backup generators and a few different Internet providers. We also have software and hardware firewalls to stop DDoS attacks and professionals watching the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers
If you obtain a dedicated server from our company, we guarantee that it's going to be working at least 99.9% of the time. In the first place, your web hosting server is going to be assembled with new and carefully tested hardware components and we will not make any compromises about this. Our data center in downtown Chicago has powerful diesel backup generators, so even in the case of an electrical outage your server will still be working and with numerous redundant Internet providers, your Internet sites are going to be available if there's any connectivity difficulty. In case there is any unpredicted circumstances, we have trained sysadmins which keep track of all hosting servers all the time and they can respond instantly to eliminate the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have software and hardware firewalls to prevent the undesired traffic in the event of a DDoS attack.